Help Center
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Help Center
Go back to application
Manager's Guide to Onboarding
Step 1 - Guidelines 👋
Step 2 - Office Design 🎨
Step 3 - House Rules' examples 🗝️
Step 4 - Coworking principles to begin with 👑
Step 5 - Teemyco "Life" Hacks 🔥
Step 6 - Games Room / Team building 🕹
Step 7 - Ice breakers & Get-to-know questions ❓
What is Teemyco?
What is Teemyco used for? 🥰
How do I best explain the value of Teemyco to my team? 💁
How is Teemyco different from any other tool we use? 🙃
I am still a bit confused. How can I get more information? 🤔
Get Started
Get to know your Teemyco office 👑
How can I access Teemyco? 💁
What tools can I integrate Teemyco with and how? 🔧
How do I invite my colleagues? ✉️
How do I join a call with my colleagues? ☎️
Is there any limit of users per office? 🚫
How to enable notifications in Teemyco? 🔔
Can I invite external guests to my office? 🚪🚶
Why am I always showing in the Lobby? 👋
Office Design
How do I design my office? 🎨
How do I change colors and add a logo in my office? 🍭
What is the best layout for my office? 🗺️
How do I manage rooms? 🛋️
How do I add more floors? ➕
Who can change the design in the office? ✋
Can I get help with my office design? ❓
Account Management
How to manage users in my organization? 🧍
How can I personalise my experience at Teemyco? 🙌
I forgot my email & password. What to do? 🔑
How do I close my account? ❌
It says "This email is already used in an existing office" how do I join my company's office ❓
Billing
How much does a subscription cost? 💲
What's the difference between the monthly and yearly billing? ⚖
What payment methods are available? 💳
I want to make changes to my billing. What should I do? 🏄♂️
How do I cancel my subscription 👾
Features
How do I use the Members menu? 👥
How does the room wall work? 📝
How do I lock the room? 🔐
What are the kudos hats for? 🎩
How do I upload or view the office stories? 📸
How do I use the status? ✍️
What happens when I click on the coffee button? ☕
I have a cool feature to suggest, what do I do? 💡
How does Just Working Mode work? 🤓
Troubleshooting
Where can I download the latest version of Teemyco dekstop app? 👋
My device does not seem compatible with Teemyco. What should I do? 🙊
Why didn’t I receive a verification email? 📩
Why does my audio / video / screen sharing not work after I have downloaded the app? 🎥 🎙
I cannot seem to find the call window on Mac. What should I do? 🙈
I have video issues. What to do? 📽
I forgot my email & password. What to do? 🔑
Why do I see an error message saying: “Administrator disabled the account”? ❌
Why does the Teemyco app automatically open when I start my device? 🖥️
The issue I am having is not listed here. What should I do?
I can't find my call window (floating window) 😕
I don't want my colleagues to see all of my calendar activities 📅
I want to move my account from office to another, what do I do? 🤔
Privacy & Security
Is your software secure? 🦺
Do you use your own video software? 🕹️
Are our talks being recorded? ⏺️
Where is the in-room-chat history saved? ✉️
Do you track users' behaviour in Teemyco? 🎛️
I need a more detailed explanation of your Privacy & Security. Where do I find it? 🔻
Where is the in-room-chat history saved? ✉️
It is not permanently saved; it disappears when the last person leaves the room. 💭
